Business energy companies As a proud member of the TPI (Third Party Intermediary) Code of Practice, we adhere to rigorous standards of professionalism.
Transparency, and customer care in our energy procurement services. Our commitment ensures that our customers receive fair treatment, unbiased advice, and reliable solutions tailored to their needs.
It’s not easy bringing sanity to business energy companies but we are working hard to do that.
That is why Energy Tariff are signed up to the Third Party Intermediary (TPI) Code of Practice for small and medium businesses.
Understanding the TPI Code of Practice
The Third Party Code of Practice
This is a framework established to ensure that Third Party Intermediaries (TPIs) who represent SMEs in negotiations.
With business energy companies maintain a high standard of responsibility and quality.
By committing to this code, we assure our clients of our dedication to delivering a service that is both high in quality and embodies
Principles of honesty, openness, and transparency.
Companies marked by intense competition, adhering to these guidelines is critical for introducing order and regulation.
It’s important for you to verify that your chosen TPI abides by the TPI Code of Practice.
Failure to do so may expose you to services that are of poor quality and lack reliability.
Compare the TPI Code
Compliance with the code ensures we prioritize our customers’ interests, helping them make informed decisions about energy contracts.
With our commitment to the TPI Code of Practice, customers can have confidence in our integrity.
Knowing that we operate ethically and strive to deliver the best possible service while championing their needs in the complex energy market landscape.
What does the TPI Code of Practice mean for our customers?
Quality Customer Service
Our experienced energy consultants are fully trained to ensure that you receive the best customer service.
All our employees are well-equipped to provide you with all the information you will need to make an informed decision.
And will be happy to answer any questions you may
have at any point during the switching process of business energy company.
Freedom
We will never use high-pressure sales tactics or bombard you with unwanted communications.
Our mission is to secure you a better deal on your business energy bills, but we understand that it is your business.
And for business energy company is your choice.
Should you have any complaints or if you wish to stop receiving communications from us, all you need to do is drop us an email.
Transparency
We are committed to providing an open and honest service.
It is our job to keep you fully informed during the switching process.
And ensure you are sent all the necessary documentation.
Track my Switch a unique tool we have designed in-house.
Privacy
Data Protection is something we take very seriously here at Energy Tariff. We manage our customer data lists closely to ensure.
You are only receiving the communications you require to aid the switching process and
we will never share your details with third parties, without your consent.
Fair Prices
You can review over 150 different deals from 18 suppliers via our comparison engine.
Or you can call us directly and speak with one of our experienced energy consultants about the tariffs available to you.
On average, we save businesses 40% on their annual energy costs, and we will always do our utmost to beat your current tariff.
Security
Energy contracts will never go forward without your full consent and understanding.
By law we are required to have received a signed Letter of Authority (LOA) from
yourself before we can act on your behalf with suppliers.
When agreeing a contract over the phone, you can rest assured that we will read you the full contract.
Team Guides
Our team will always be happy to repeat anything you may not have fully understood and will ensure.
Pre-live Team
Once your contract has gone live, you will be allocated an Account Manager who will be in regular contact to check you are still happy with the new contract.
They will also be in touch when your contract is up for renewal to ensure you remain on the lowest priced tariff available to you.
For more information, you can read the TPI Code of Practice in full here
guidelines
For comprehensive insights, feel free to review the complete TPI (Third Party Intermediary)
Code of Practice here. It provides detailed guidelines on ethical standards, transparency,
and customer protection, ensuring a trustworthy and informed approach to energy procurement services.
